hbja Privacy Policy

1 Introduction and Scope

This privacy policy ("Policy") applies to the hbja platform and the hbja.cam website. When you visit our website, register an account, play games, or use our services, you are automatically agreeing to the terms of this policy.

hbja operates a safe and reliable online gaming platform for players in Bangladesh. Your privacy is our highest priority. We manage your information in accordance with the terms set out in this policy. Only those aged 21 or above are eligible to use hbja's services.

If you have any questions after reading this policy, please contact us via our 24/7 live chat support or send an email to [email protected].

2 What Information We Collect

hbja collects your information in a number of ways. The various categories of information collected are described in detail below:

2.1 Registration and Identity Information

When you create an account with hbja, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID or passport details (for identity verification where applicable)
• Address and area code

2.2 Financial and Transaction Information

The following financial information is processed during deposits and withdrawals:

• bKash, Nagad, Rocket, and Upay mobile banking account numbers
• Transaction amounts and dates
• Deposit and withdrawal history
• Wallet balance and bonus balance details

Please note that we do not store any full bank card or credit card numbers on our servers.

2.3 Usage and Technical Information

When you use our platform, the following information may be collected automatically:

• IP address and device identity
• Browser type and operating system
• Time and duration of website visits
• Cookie and session data
• Game play history and preferences
• Betting and winning records

3 Purpose of Data Collection

hbja uses your information only for specific and legitimate purposes. We use your information for the following:

• Identity Verification: To confirm that you are 21 years of age or older and a valid user.
• Account Management: To properly manage and keep your account secure.
• Transaction Processing: To ensure deposits, withdrawals, and bonus payments are completed.
• Customer Support: To resolve your issues and complaints promptly.
• Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
• Responsible Gaming: To monitor your gaming behavior and identify problematic patterns.
• Personalized Experience: To display relevant games and offers based on your preferences.
• Platform Improvement: To continually improve the quality and functionality of our services.

4 Data Storage and Security

hbja follows the most advanced technologies and practices to ensure the security of your information. The key features of our security system are:

4.1 Encryption and Technical Protection

• All data transfers are secured through SSL/TLS encryption.
• Passwords and sensitive information are encrypted and stored using strong hashing algorithms.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems are in place.

4.2 Access Control

Only authorized personnel can access your information, and their access is strictly controlled. A log is kept of every access and reviewed regularly.

4.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, some information may be retained for a specified period to meet applicable legal obligations. Financial transaction records may be kept for an extended period as required by law.

5 Sharing Information with Third Parties

hbja does not sell, rent, or exchange your personal information. However, in the following limited circumstances, some information may be shared with specific parties:

• Payment Processors: Payment providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to verify transactions.
• Technology Service Providers: Trusted technology partners who assist in operating our platform work under strict confidentiality agreements.
• Legal Obligations: Information may be provided in compliance with the law in response to a court order or a legitimate request from authorities.
• Fraud Prevention: Relevant authorities may be provided with necessary information to detect serious fraud or criminal activity.

Outside of the cases mentioned above, we do not disclose your information to third parties under any circumstances.

6 Cookie Policy

The hbja.cam website uses cookies to improve your experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for the core functioning of the website. Without these, the site cannot work properly.
• Functionality Cookies: Used to remember your preferences and settings, such as language preference.
• Analytics Cookies: Help improve the platform by analyzing patterns of site usage.
• Security Cookies: Used to detect fraud and unauthorized access.

You can control or disable cookies in your browser settings. However, disabling some cookies may affect the functionality of the website.

7 Your Rights

As a user of the hbja platform, you have the following rights over your own personal information:

• Right to Access: You have the right to know what information we are storing about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: You can ask us to limit the use of your information for specific purposes.
• Right to Data Portability: You can request your information in a readable format.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time.

To exercise these rights, email [email protected] or contact our 24/7 live chat support.

8 Protection of Minors' Privacy

hbja strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect information from any minor. If we learn that a minor has created an account, that account and all associated information will be deleted immediately. If you believe a minor is using hbja, please contact us.

9 International Data Transfers

hbja follows international standard data protection practices. If your information needs to be processed outside Bangladesh, appropriate protective measures are ensured in such cases. Third-party server or cloud service providers are bound by the same level of privacy and security agreements.

10 Policy Changes and Updates

hbja may update this privacy policy from time to time. When changes occur, the new version will be published on this page and the "Last Updated" date at the top of the page will be changed. For significant changes, we may send a notification to your registered email.

You are advised to review this policy regularly. Continued use of our platform after any changes indicates that you have agreed to the updated policy.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy or how your information is managed, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We try to respond to your inquiries as promptly as possible and are committed to resolving any privacy-related issues you have in good faith.