hbja Terms and Conditions

1 General Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between hbja and its users ("you" or "player"). By accessing the hbja platform, registering, or using any service, you are fully agreeing to these terms.

hbja is a safe and reliable online gaming platform that offers cricket betting, slots, live casino, and various other gaming options for players in Bangladesh. The platform operates on the basis of SSL encryption and fair play principles.

• These terms apply in English and are intended for Bangladeshi users.
• hbja reserves the right to change the terms at any time without prior notice.
• Continued use of the platform after updated terms are published means you have accepted the new terms.
• If you do not agree with these terms, stop using the platform immediately and contact the support team to close your account.

2 Eligibility and Age Requirements

To open an account and use services on hbja, the following conditions must be met:

• You must be 21 years of age or older.
• You must register under your own identity; opening an account on behalf of someone else or using a false identity is strictly prohibited.
• Each person may only operate one account.
• You must be mentally and financially capable and able to make any decision voluntarily.
• You must read, understand, and agree to the full terms and conditions of hbja.

hbja may request valid identification (national ID card or passport) at any time to verify age. Failure to provide the required information may result in the account being temporarily or permanently suspended.

3 Account Registration and Security

During the registration process you must provide accurate and complete information. Providing false information may result in account cancellation.

• Each person may only open one account. Operating multiple accounts is prohibited.
• It is your responsibility to keep your password confidential. hbja will never ask for your password.
• If you suspect unauthorised access to your account, notify the support team immediately via live chat.
• You are solely responsible for all activity on your account.
• If you need to change your account information, contact the support team.

hbja follows a KYC (Know Your Customer) process for account verification. Identity verification may be mandatory before large withdrawals.

4 Deposit and Withdrawal Policy

hbja ensures fast and secure transactions through popular mobile banking methods in Bangladesh.

Deposit rules:

• Minimum deposit amount: ৳500 (for each method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds may only be used for gaming on the platform.
• If a deposit is unsuccessful, get help via live chat.
• Depositing through a third party is prohibited.

Withdrawal rules:

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made using the same method that was used to deposit.
• Withdrawals may be limited until bonus wagering requirements are met.
• Withdrawals may be delayed until identity verification is complete.

hbja does not reject withdrawals without reason. However, the right to suspend a withdrawal during an investigation into suspected fraud or breach of terms is reserved.

5 Bonuses and Promotional Offers

hbja provides attractive bonuses and promotional offers for new and regular players. The following terms apply to all bonuses:

• Welcome Bonus: 150% bonus on the first deposit, up to ৳10,000.
• Wagering Requirement: A 10x wagering requirement applies to the welcome bonus.
• Once a bonus has been claimed it cannot be withdrawn.
• Claiming the same bonus across multiple accounts is strictly prohibited.
• Separate terms apply to VIP bonuses and cashback offers.
• Bonus funds cannot be withdrawn directly — only after wagering requirements have been met.
• hbja reserves the right to change, suspend, or cancel any bonus offer at any time.

VIP programme cashback rates:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.
• Platinum: Weekly cashback up to 1.0%.

Advancement to a VIP tier depends on your gaming activity and engagement on the platform.

6 Gameplay and Betting Rules

Cricket betting, slots, live casino, and various other gaming options are available on the hbja platform. The following rules apply to all games:

• Once a bet has been confirmed it cannot be changed or cancelled.
• The amount for any bet cancelled due to a technical error will be refunded.
• Odds in live betting may change at any time.
• In the event of a dispute over the result of any game, hbja's decision is final.
• BPL, IPL, T20, ICC, and other tournament betting is subject to the individual rules of each event.
• hbja is not responsible for any game disruption caused by internet connection issues.

Game results are determined by a neutral random number generator (RNG), which ensures fair play. hbja maintains this neutrality through third-party audits.

7 Prohibited Activities

The following activities are strictly prohibited on the hbja platform:

• Any attempt at money laundering or processing of illegal funds.
• Placing automated bets through software or bots.
• Manipulating game results or any fraudulent activity.
• Using multiple accounts to claim bonus benefits.
• Harassing or threatening other players.
• Any attempt to interfere with the platform's security systems.
• Depositing from a third party's account.
• Operating an account on behalf of a minor.

In the event of a breach of these rules, hbja reserves the right to immediately close the account and forfeit the balance.

8 Privacy and Data Protection

hbja gives the highest priority to protecting your personal information. Read our full privacy policy here.

• Your personal information is protected through SSL encryption.
• Your information will never be sold to third parties.
• Information may be used for service improvement and to meet legal obligations.
• You may request correction or deletion of your information.

By using the hbja platform you are giving consent to the cookie policy and data processing. To find out more, visit our privacy policy page.

9 Responsible Gaming

hbja believes that gaming should be an entertainment activity, not a solution to financial problems. We take responsible gaming very seriously.

• You can set your own deposit and betting limits.
• Temporary breaks and self-exclusion options are available.
• If you notice signs of gaming addiction, seek help immediately.
• Opening an account for anyone under 21 is completely prohibited.

To learn more about responsible gaming, visit our responsible gaming page.

10 Account Closure and Suspension

hbja may close or suspend an account in the following circumstances:

• If any provision of these terms is breached.
• If evidence of fraudulent activity is found.
• In the case of using a false identity or information.
• On the instruction of a legal or regulatory authority.

You may close your account at any time. To do so, contact the support team via live chat or email. Any valid balance may be withdrawn before the account is closed.

11 Limitation of Liability

hbja strives to ensure uninterrupted service. However, hbja will not be held responsible in the following circumstances:

• If the service is disrupted due to internet connection issues.
• Due to technical issues with a third-party game provider.
• In the event of an unexpected natural disaster or force majeure situation.
• If a player suffers a loss due to their own negligence or mistake.

hbja's maximum liability shall in no case exceed the actual amount deposited by the player.

12 Changes & Updates to Terms

hbja reserves the right to change these rules and terms at any time. In the event of changes:

• The updated terms will be published on this page and the "Last Updated" date will be changed.
• For significant changes, players will be notified by email or via a notification on the platform.
• Continued use of the platform after any changes will be considered as acceptance of the new terms.
• If you do not agree to the new terms, you will have the option to close your account.

These rules and terms are written in Bengali and will be interpreted in accordance with the general legal principles of Bangladesh.

13 Contact & Support

If you have any questions about these rules and terms, please contact our support team:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

Our support team is always ready to provide quick and effective answers to any inquiry. For general questions, visit our FAQ page.