hbja Responsible Gaming — Your Safety Is Our Priority
hbja believes gaming should be for enjoyment. We are committed to helping you play safely and healthily — through deposit limits, self-exclusion, and 24/7 support.
What Is Responsible Gaming?
Responsible gaming is a habit where you set your own entertainment limits and do not allow gaming to have a negative impact on your daily life. hbja always wants our players to enjoy gaming as a form of entertainment — never as a source of income or a solution to problems.
Online gaming is growing quickly in Bangladesh. In this environment, hbja has introduced various tools and policies to ensure every player's mental and financial wellbeing. We believe that aware and responsible gaming makes the experience more enjoyable for everyone.
Important Warning
If gaming is causing you financial or mental stress, contact our 24/7 live chat support immediately. Our trained team is always ready to help you.
Our Responsible Gaming Features
Deposit Limit Setting
You can set your own limit on how much money you can deposit per day, per week, or per month. Once set, the limit takes effect immediately, and increasing it requires a 24-hour wait.
Time Limits and Session Control
Set a daily time limit for how long you play. When the set time is up, you will automatically be prompted to take a break and the session will end.
Self-Exclusion
If you feel you need a break from gaming, use the self-exclusion tool. It can close your account for a set period or permanently.
Reality Check
Pop-up messages at regular intervals will remind you how long you have been playing and how much you have spent, so you can make informed decisions.
24/7 Support Team
Our Bangla-speaking support team is available seven days a week, twenty-four hours a day. If you run into a gaming problem, contact us via live chat — they will help you take the right steps.
Minor Protection
hbja strictly follows the 21+ age rule. Age is verified at every account registration and the platform is compatible with family filtering software.
Signs of Problem Gaming
If you notice the signs below, it means gaming is becoming a problem for you. Evaluate yourself honestly and seek help if needed.
- Spending more than your budget and playing more to recover lost money
- Neglecting family, friends, or work because of gaming
- Unable to stop playing and returning again and again
- Borrowing money or breaking into savings to cover gaming expenses
- Lying or hiding the truth about gaming
- Feeling anxiety, restlessness, or irritability when not playing
- Gaming to relieve stress or forget problems
Tips for Safe Gaming
Set a Budget
Only spend money you can afford to lose — never use money set aside for rent, food, or education.
Take Breaks
Do not play for long stretches without stopping. Take at least one break every hour and do something else.
See Gaming as Entertainment
Gaming is not a reliable source of income. Play for entertainment, not with the expectation of winning.
Check Your Mental State
Do not play when you are angry, sad, or anxious — your ability to make decisions is reduced in that state.
How to Use Our Safety Tools
After logging in to hbja, go to your account settings to activate the tools below. Using them is completely free and they can be switched on at any time.
Loss Limit
Set the maximum amount you are willing to lose within a specific time period. Once the limit is reached, the session will end automatically.
Cooling-Off Period
Temporarily suspend your account for any period from 7 days to 6 months. During this time you will not be able to log in.
Permanent Self-Exclusion
If you feel you need a long-term break, choose permanent self-exclusion. Once activated, it cannot be reversed.
Gaming History Review
View all of your deposits, withdrawals, and betting history. This information will help you become more aware of your own gaming habits.
Reality Check Alert
Receive an alert every 30, 60, or 90 minutes reminding you how long you have been playing and how much you have spent in the current session.
Secure Account Settings
Keep a strong password and two-factor verification active so no one else can access your account.
Age Verification Is Mandatory
hbja is only for individuals aged 21 or older. Age is verified for every new account and minors cannot use the platform under any circumstances. If you have a teenager in your household, keep them away from this platform and use parental control software.
Contact Us If You Need Help
If you or someone close to you is experiencing a gaming problem, reach out to us. We will help confidentially and without judgment.
Live Chat Support
Our Bangla-speaking support team is available seven days a week, twenty-four hours a day. Chat with us directly on live chat and get immediate help.
Always Available · Support in Bangla
Contact by Email
Send us an email with details about your situation and concern. Our team will reply as quickly as possible.
Responsible Gaming FAQ
Enjoy Responsibly
Play your favourite games on hbja with the assurance of aware and safe gaming. Cricket betting, slots, or live casino — enjoy everything responsibly.